In this agreement:
By using Margrow, you acknowledge that you have read, understood, and agreed to be bound by these terms. If you are using the Service on behalf of an entity, you represent that you have the authority to bind that entity to these terms.
These terms constitute a legally binding agreement between you and Margrow.
Account creation happens by installing the Margrow app from the official Salla App Marketplace. Access authorization is handled via Salla-managed OAuth.
You are responsible for:
Billing is processed in Saudi Riyals through Salla, within your monthly store invoice. Current plans:
Prices are pre-VAT (15% per ZATCA). Upgrades or downgrades take effect on the next billing cycle.
At 80% of the monthly send limit, we notify you. At 100%, sending pauses until the next month, or we auto-upgrade you with your prior consent.
You agree not to use the Service to:
Your customers' data (names, emails, purchase history, etc.) remains your property. Margrow processes this data as a data processor on your behalf, in accordance with our Data Processing Agreement.
For more on data collection and use, see our Privacy Policy.
All intellectual property rights in the Margrow platform — including code, design, models, and trademarks — remain the exclusive property of Margrow Co.
These terms grant you a limited, non-exclusive, non-transferable license to use the Service for the duration of your active subscription.
Your campaign content and messages remain yours. We use your inputs to AI for model improvement, without sharing your private data with any other customer.
You may cancel your subscription at any time from Salla settings or the Margrow dashboard. Cancellation takes effect at the end of the current billing cycle.
After cancellation, your data remains exportable for 30 days, then is permanently deleted from our servers.
Margrow may terminate the Service immediately in case of:
The Service is provided "as is". Margrow uses best efforts to maintain Service availability at 99.9% monthly, but does not guarantee it will be error-free or uninterrupted.
To the maximum extent permitted by law, Margrow's aggregate liability for any claim shall not exceed the amount you paid in the twelve months preceding the event giving rise to the claim.
These terms are governed by the laws of the Kingdom of Saudi Arabia. Any disputes arising are subject to the exclusive jurisdiction of the courts in Riyadh.
Margrow reserves the right to amend these terms. You will be notified of material changes 30 days before they take effect, via the email associated with your account. Continued use after changes take effect constitutes acceptance.
Legal inquiries: legal@margrow.com
Technical support: support@margrow.com
Address: Margrow, Riyadh, Kingdom of Saudi Arabia